Privacy Policy.

Reserve Properties Limited, its related and affiliated entities and those licensees using the “Reserve Properties” trademark, are committed to protecting your right to privacy. This privacy policy informs you of our practices relating to the collection, use and disclosure of personal information and tells you about the ways we ensure that your privacy and the confidentiality of your information are protected.

Terms
What Does “personal Information” Mean?

For the purposes of this Privacy Policy, “personal information” means information about identifiable individuals and includes contact information (for example; name, mailing address, e-mail address, telephone number), demographic information, household information, preference information and transaction-related information. Personal information does not include business information, such as an individual’s business address and telephone number.

Collecting personal information

Reserve Properties collects personal information from individuals on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires, transaction documents or other similar documents.

Using personal information

Reserve Properties uses personal information that it collects for the following limited purposes:

  • To communicate with individuals
  • To assist in understanding individuals’ needs and preferences and to adjust our products and services accordingly
  • To conduct, process and complete transactions with customers
  • Reserve Properties may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above.

Disclosing Personal Information

We knowingly disclose personal information when we have received your consent to do so or under limited circumstances specifically described when personal information is collected. However, we will disclose personal information without such consent when such disclosure is permitted or required by law.

We will not knowingly disclose personal information to any third parties except:

To our agents, professional advisors, promotional and marketing agencies, and to any other third parties in order to complete transactions, to process data and to service our customers. These third parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the personal information for any purpose other than as described above. Reserve Properties does not sell, rent or trade personal information that it collects. In the event of the sale of Reserve Properties, personal information may be one of the transferred business assets.

Retaining Personal Information

At such time as personal information is no longer required for the purposes stated in this Privacy Policy or other statutory requirements, such personal information will be made anonymous or destroyed.

Protecting Personal Information

To ensure the security of our customers’ personal information we have designated a Privacy Officer to be responsible for the care and control of personal information. Although we take great care and appropriate measures in protecting the security and confidentiality of personal information stored in our databases, information transmitted over the internet can be intercepted by unauthorized third parties. Reserve Properties does not assume any liability for any unauthorized use, misuse, alteration or interception of personal information over the internet by third parties. In addition, we do not assume liability for any unauthorized use of personal information collected by third parties with websites that are the current or future subject of a link from our website and this Privacy Policy does not extend to such links. We recommend that you read the privacy statements of such third parties and make an informed decision as to whether you wish to visit their website and/or provide personal information to such third parties.

Cookies, Analytics, Remarketing And Opting Out Browsing The Reserve Properties And Associated Websites

Together with our service providers, we collect IP (Internet Protocol) addresses from all Reserve Properties and associated website visitors as well as other related information, such as your operating system, your internet browser, page requests and the average time you spend on our website. This information is used to help us generally understand our Reserve Properties and associated website activity and to monitor and improve the overall website experience.

Cookies

As you browse the Reserve Properties and associated websites, advertising cookies will be placed on your computer so that we can better understand your interests. A “cookie” is a small amount of data that our website can send to your internet browser which may then be stored on your computer’s hard drive so that we can recognize you when you return to our website in the future. If you have registered with the Reserve Properties and/or associated websites, these cookies may let us know who you are and identify your browser as one that has visited the websites before. These cookies may also be required to access your account information (which is securely stored on the hard drive of our computer) in order to allow us to deliver our products and personalized services to you. You may set your web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from the websites, you may not be able to take advantage of all of the features of the website.

Analytics And Remarketing

We also use cookies to provide us and our third party service providers, such as Google Analytics (“GA”), with the ability to gather and analyze information about the areas that you visit on the Reserve Properties and associated websites that will be used to personalize our website in accordance with your interests and assumed preferences. In addition, you may view advertisements posted on the site by Google or other third parties. Through first party and third party cookies, as well as related technologies such as web server logs, tracer tags and web beacons, these third parties may collect information about you while you are visiting the websites and other websites. They may use this data to show you advertisements on the websites and across the Internet based on your prior visits to the websites and elsewhere on the Internet. We do not collect this information nor do we control the content of the advertisements that you will see from these third parties. For more information on GA, see: “How Google uses data when you use our partners’ sites or apps”.

Opting Out Of Interest Based Advertising

If you want to find out more about the collection and use of information by third parties for customized advertising purposes, or if you would like to opt out of certain third-party cookies and make selections about what online advertisement you want to receive, you can visit the Digital Advertising Alliance website at www.digitaladvertisingalliance.org or http://www.aboutads.info/choices/ or the Digital Advertising Alliance of Canada website at http://www.youradchoices.ca/choices. You may also be able to opt out of customized Google Display Network ads by visiting the Ads Preferences Manager http://www.google.com/ads/preferences/ and the Google Analytics Opt-out Browser Add-on http://www.google.ca/ads/preferences/plugin/. Your continued use of the Reserve Properties and associated websites without opting out means that you understand and agree to data collection to provide you with remarketing ads using GA and cookies from other third parties based on your prior visits to our websites and other websites elsewhere on the Internet.

Contact Us

Should you have any questions or comments about our Privacy Policy and/or practices, we invite you to contact us in one of the following ways: By regular mail: Attention: Privacy Officer, Reserve Properties Ltd., 110 Eglinton Avenue East, Suite 500, Toronto, ON M4P 2Y1 By email: privacyofficer@reserveinvest.com This Privacy Policy may be amended from time to time.

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Terms.

The following are the terms of use (the “Terms”) that govern the use of this website (the “Website”). By using the Website, you agree to be bound by the Terms as revised or updated from time to time, including without limitation, the Privacy Policy posted on the Website as revised or updated from time to time, and any other usage guidelines and rules that may be posted from time to time, all of which are incorporated herein by reference, as well as all applicable laws and regulations governing the Website. If you do not agree, please do not enter, or use the Website.

1. Intellectual Property and Permitted Use

Reserve Properties is the owner or authorized user of all intellectual property rights on the Website and all content displayed on the Website. All information at the Website is protected under the copyright laws and other intellectual property laws of Canada and other countries. You may display on your computer, download, and print pages of the Website, provided: (i) the words “copyright Reserve Properties” appears on all material that is so printed; (ii) the information will not be altered in any manner; and (iii) your use of such pages is only for personal and non-commercial use. Other than in accordance with the foregoing, no one has permission to copy, redistribute, reproduce, or republish in any form, any content displayed at the Website.

All trademarks, logos, and service marks (the “Trademarks”) displayed on the Website are registered and unregistered trademarks of Reserve Properties and others and may not be used by you in any way without the express written permission of Reserve Properties or the owner of such Trademark.

2. User Contributions to Website

You are prohibited from posting or transmitting to or from the Website any unlawful, threatening, libelous, defamatory, obscene, pornographic, hateful, malicious, or other material that would violate any applicable law, or otherwise be in violation of the intellectual property rights of others.

Reserve Properties welcomes ideas and/or suggestions for improvements or additions to the Website, all of which will be subject to the Terms. Any and all ideas, suggestions and/or submissions forwarded or disclosed by you or on your behalf to Reserve Properties are made with the specific understanding that: (a) same will not be subject to any obligation of confidentiality or expectation of compensation, (b) any and all rights that you may have in such ideas, suggestions and/or submissions are absolutely waived, (c) you represent and warrant to us that such ideas, suggestions and/or submissions are wholly original with you, that no one else has any rights in and to same, and (d) Reserve Properties is free to implement the ideas, suggestions and/or submissions as it may from time to time desire, without obtaining permission or license from any third party.

3. E-mail Messages and Security

Regular, unencrypted e-mail messages over the Internet are not secure. Reserve Properties shall not be responsible for any unauthorized access to personal or confidential information that is contained in any email or other transmission to us. This Website uses cookies and session variables to personalize content and enhance the user’s experience. This may result in unauthorized access to personal or confidential information. While every reasonable effort is made to ensure that all software provided at the Website is suitable for use on a wide variety of computer systems, you should take reasonable and appropriate precautions to scan for computer viruses and ensure compatibility of the software with your specific computer system. Reserve Properties recommends that you utilize firewall hardware. Reserve Properties cannot represent or warrant that the Website is a secure repository.

4. Availability of Service

The services provided under the Website may be limited or discontinued at any time by Reserve Properties at its discretion and without notice.

5. External Links

The Website may provide links to third party websites, and some of the content appearing on the Website may be supplied by third parties by way of framing, meta tagging or otherwise linking to other websites. Reserve Properties shall not be responsible for any such content or information, nor shall it be liable for any damages incurred from viewing such linked websites, including without limitation, damages caused by computer viruses, Trojan horses or other intrusive, destructive, or disruptive codes which may be downloaded from such linked websites. Reserve Properties does not endorse any such linked website. If you have any concerns in visiting any website that is linked to the Website, please contact Reserve Properties and Reserve Properties will determine, in its discretion, if the link should be removed from the Website. You may not provide a link to the Website without the express written permission of Reserve Properties.

6. Product Endorsement

Any references on the Website to products, services, or publications, other than those of Reserve Properties, do not imply the endorsement or approval of such products, services, or publications by Reserve Properties.

7. Accuracy of Information

Although reasonable care has been taken to ensure the accuracy of the information on the Website, all Website content is provided on an ‘as is’ basis, without any warranties of any kind, express or implied. Content on the Website is for informational purposes only, and is not intended to provide specific legal, financial, or other similar advice, and should accordingly not be relied upon in that regard.

8. Limitation of Liability

In no event will Reserve Properties be liable for any damages whatsoever (including, without limitation, damages resulting from lost profits, loss of prospective economic advantage, lost data or business interruption) arising out of the use, inability to use, or the results of use of the Website, any websites linked to the Website, or the content contained on any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages, nor for any claim by another party/or parties.

9. Severability

If any provision of the Terms shall be unlawful, void, or unenforceable for any reason, then any such provision shall be deemed severable to the extent that it is unlawful, void, or unenforceable, but shall not affect the validity or enforceability of the remaining provisions.

10. Governing Law

The Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein without reference to the principles of conflicts of laws thereof. Any dispute arising from these Terms shall be resolved exclusively in the Province of Ontario by the courts of the Province of Ontario.

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AODA.

This is an Accessibility Statement From Reserve Properties.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Reserve Properties is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

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Vision and Creativity,
Masterfully Executed.

We are deeply committed to the neighbourhoods
we build in and the people who call them home.

With a portfolio of exceptional properties spanning North America, we recognize that our success is rooted in the strength of our long-standing relationships—with employees, clients, and consultants alike. Our multi-generational expertise blends decades of industry experience with the innovative vision of second-generation developers, ensuring we create lasting, meaningful spaces that stand the test of time.

Sheldon Fenton

president + chief executive officer

Shane Fenton

chief operating officer

Nancy J. Henderson

vice president

Jeff a. Taylor

vice president

Jessica Fenton

director, marketing & client relations

Kim Homenuk

vice president, marketing